Frequently Asked Questions

Yes! Glyph’s source code is public on GitHub and licensed under an open source license.

However, official release binaries downloaded from GitHub Releases require a license after the 48-hour trial period.

You can always build Glyph from source yourself without any licensing restrictions.

• Source code: Remains public and freely accessible on GitHub
• Official binaries: Pre-built releases that include a 48-hour trial and require a Gumroad license
• Community builds: Self-built or contributor builds that don’t enforce licensing

Think of it as “pay for convenience” - the official binaries are professionally built, signed, and auto-updated.

Yes, in two ways:

1. 48-hour trial: Every official binary includes a free trial
2. Build from source: Clone the repo and build Glyph yourself - no licensing restrictions

For continued use of official binaries, a one-time purchase is required.

Glyph is available for a one-time purchase on Gumroad .

• No subscription fees
• Lifetime access
• All future updates included
• Unlimited devices

Unlimited! There are no device limits, seat restrictions, or activation caps.

Purchase once and use on:

• Multiple computers (Mac, Windows, Linux)
• Work and personal machines
• Unlimited reinstalls

No device fingerprinting or hardware binding.

Only once for activation. Here’s how it works:

1. First activation: Requires internet to verify with Gumroad
2. After activation: Glyph works completely offline forever
3. No periodic checks: No “phone home” or online rechecks

Your license is validated once and stored locally.

Nothing! Your license key works on the new computer too:

1. Download Glyph on your new device
2. Enter the same license key
3. Glyph verifies with Gumroad (internet required)
4. You’re activated on the new device

Your old device stays activated as well - no limits.

Refunds are handled through Gumroad’s policies. Contact Gumroad support or check your purchase email for refund options.

We recommend trying the 48-hour free trial first to ensure Glyph meets your needs.

Exactly 48 hours (2 days) from the moment you first launch an official Glyph binary.

The trial starts automatically - no signup or email required.

No, the trial is a one-time 48-hour period. However:

• You have full access to all features during the trial
• You can purchase and activate anytime during or after the trial
• Building from source gives you unlimited access without a trial

After 48 hours:

1. Glyph shows a lock screen requiring activation
2. You cannot access the app or your notes
3. You can enter a license key to unlock
4. Or purchase a license directly from the lock screen

Your notes remain safe and accessible once you activate.

Each device gets its own 48-hour trial when you first install Glyph.

However, if you plan to use Glyph on multiple devices, consider purchasing a license - it works on unlimited devices with no restrictions.

You can activate through any of these methods:

• Click Enter License Key in the trial banner
• Wait for trial expiration and use the lock screen
• Go to Settings → General → License
• Use command palette: Manage license

1. You enter your license key from Gumroad
2. Glyph sends it to Gumroad’s verification API (requires internet)
3. Gumroad confirms it’s valid
4. Glyph stores a local activation record (not the raw key)
5. You’re unlocked permanently on that device

After first activation, no internet required - works offline forever.

No, your raw license key is never stored. For security, Glyph only stores:

• Masked key (e.g., ABCD-****-****-WXYZ) for display
• SHA-256 hash of the key for verification
• Activation timestamp

This is stored in app_config_dir()/license.json.

Check your Gumroad purchase email - your license key is included there.

If you can’t find it:

1. Log into Gumroad Library
2. Find your Glyph purchase
3. View your license key

For further help, contact Gumroad support.

Not necessary! Your license has no device limits.

You can:

• Keep it activated on your old computer
• Activate it on your new computer
• Use both simultaneously

If you want to remove local activation for testing:

1. Go to Settings → General → License
2. Click Remove Local Activation
3. This doesn’t invalidate your key - you can reactivate anytime

Check in Settings → General → License:

• Official Release: Shows license status and trial info
• Community Build: Shows “Community Build” badge

Official builds are only available from GitHub Releases .

No licensing restrictions! Builds you create yourself:

• Don’t include the GLYPH_OFFICIAL_BUILD=1 flag
• Skip trial and licensing entirely
• Have full functionality immediately
• Remain unrestricted forever

This is part of Glyph’s open source commitment.

Yes! Glyph is open source. You can:

• Fork the repository
• Modify the code
• Build custom versions
• Distribute your builds (respecting the license terms)

Only official binaries from the maintainers require licensing.

Never! Your license is:

• One-time purchase - Pay once
• Lifetime access - No expiration
• No subscriptions - No recurring fees
• All updates included - Future versions covered

For licensing support:

1. Check Troubleshooting for common issues
2. Open a support ticket at GitHub Issues
3. Include:
   • Error message (if any)
   • Whether you’re online/offline
   • Whether the key is from Gumroad

Simply enter your license key:

1. When the lock screen appears, paste your key in the input field
2. Click Activate License
3. Glyph will verify with Gumroad and unlock immediately

Your notes are safe and will be accessible after activation.

Gumroad provides receipts automatically. Check:

• Your purchase confirmation email
• Gumroad Library for purchase history

For formal invoices, contact Gumroad support.